Unless otherwise specified in the Merchant Agreement, the Agreement is entered into for an indefinite period. You or EMS can terminate the Agreement by giving the other Party at least 30 days' written notice. More information about your Agreement can be found in our General Terms and Conditions. Do you have a CCV PAX payment terminal? Then a different notice period may apply. You can find this in our payment terminal conditions.

In other cases, please note that you pay an annual fee. Our Customer Service can check for you when the contribution is charged.

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Customer Service

Mon - Fri: 08:30 - 18:00

+31 (0) 20 6 603 120