This website is published by European Merchant Services B.V. of Diemen in the Netherlands, registered with the Chamber of Commerce at Amsterdam under dossier number 34226533 (referred to in this policy as “EMS”). EMS is a part of Fiserv.

EMS is authorised and regulated by the De Nederlandsche Bank (DNB). More information about DNB can be found at

The conditions under which the website is provided are listed below. By visiting the website, you agree to be bound by these conditions.These conditions, their subject matter and their formation are governed by the laws of the Netherlands. You agree that the courts of the Netherlands shall have exclusive jurisdiction to hear any disputes which may arise in relation to these conditions and/or your use of this website. 

The Online Privacy & Cookie Policy is available on the home page of this web site as well as at every point on the web site where you provide us with personal information. 

If you have any questions, please contact EMS at

You may be required to register to use some parts of this website, including without limitation the My EMS service. As part of the registration process, you will be required to choose or be assigned a user name and password as part of our security procedures. You must keep your user name, password and any other identifying information confidential and must not disclose this information to any third party. You must immediately log out from My EMS or other relevant parts of this website when not using them.

EMS has the right to disable any user name or password, whether chosen by you or allocated by EMS, at any time, if in EMS’ reasonable opinion you have failed to comply with any of the provisions of these condition.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us. 

You may use our site only for lawful purposes. You may not use our website:

  • in any way that breaches any applicable local, national or international law or regulation;

  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

  • for the purpose of harming or attempting to harm minors in any way;

  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

EMS is the owner or the licensee of all intellectual property and other rights relating to the content and the layout of this website. All such works are protected by copyright laws and treaties around the world. Publication of this website in no way implies approval or permission for (parts of) this website to be reproduced or published, except for personal use.


Hyperlinks to this website may only be placed after approval by EMS and must be implement in such a fashion that it is always clear that this website is being provided by EMS and that the impression is not created that the website of EMS is being provided by a third party. 

EMS exercises the greatest possible care in protecting its website appropriately from manipulation of the contents thereof by third parties. EMS can however not guarantee that the content of its website is actually that which it published or that this website will be free of viruses or bugs. Should the content of this website have been manipulated by third parties, then EMS accepts no liability whatsoever for any damages incurred. As soon as EMS becomes aware of any such manipulation, all reasonable and appropriate measures will be taken to ensure that any damages are prevented as far as possible. EMS is not liable for any damages as a result of actions taken based on the information or advice that the visitor finds on this website. You are responsible for configuring your information technology, computer programmes and platform to access this website and you should use your own virus protection software.

Furthermore, EMS accepts no liability whatsoever for damages as a result of using or accessing this website. All visits to this website and all (navigation) actions performed using it are subject exclusively to Dutch law. 

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. In particular, you acknowledge that any transaction details or account statements which are quoted through the My EMS service may not be fully up to date or available. We accordingly cannot accept any liability for any losses suffered as a result of any inaccuracy in the account balances or other information displayed. 

EMS may update and change this website from time to time. EMS also reserves the right to modify these conditions at any time. All changes will be published immediately on this website. Please check these terms each time you use this website to ensure you understand the terms that apply at that time. 

EMS does not guarantee that this website, or any content on it, will always be available or be uninterrupted. EMS may suspend or withdraw or restrict the availability of all or any part of this website for business and operational reasons without liability to you. EMS will try to give you reasonable notice of any suspension or withdrawal (but shall not be required to do so).